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eInfotree Excel Plug-In Solution Support |
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The eInfotree Excel Module is designed to be easy and simple to install, use and maintain by end-users without IS support. A wide array of Product Support Services are available to help you with product implementation and validation.
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Installation - If assistance is required for product installation, this can be provided remotely over the Internet using WebEx. |
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Training - CIMCON can provide product training to users and trainers. Training can be conducted onsite or offsite using the Internet. |
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File Conversion - Excel files can be converted into 21 CFR Part 11 compliant files with the click of a few mouse buttons. No support would ordinarily be required for file conversion. |
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Validation Package - A validation package is available as an option for speedy implementation and reduced validation costs. |
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Validation Services - CIMCON can provide onsite or offsite validation resources and assistance as required. |
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Maintenance Support - Free maintenance support, including remote technical support and product upgrades, is included for the first year. Additional support can be purchased after expiration of this period. |
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© Copyright
2000-2008. CIMCON Software, Inc. All rights reserved. |
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